A lot has changed in recent weeks. Due to the emergence and spread of COVID-19, many of us have had to adjust to a new normal, one that involves staying home at all costs (except to go to the grocery store or pharmacy). This has led to other changes too, including your insurance coverage.  

We’ve been talking with insurance companies across the US to learn which are expanding their policies to cover online counseling amid the COVID-19 pandemic. And we have good news! Most companies now cover some form of online counseling, be it video counseling, telephone counseling, or both. Additionally, many are also waiving copays for online counseling. 

We put all of the information we have gathered into one simple chart, so that you can easily determine whether your insurance covers online counseling by video or phone (or both) and if they are waiving copays for online counseling. Just locate your insurance below:

Insurance providers are announcing updates regarding online counseling coverage weekly. Have new information to share with us? Help us grow and update our chart by leaving a comment below!

Let’s keep in touch! Sign up to receive our newsletter:

Taylor Bennett

Taylor Bennett

Taylor Bennett is the Content Development Manager at Thriveworks. She devotes herself to distributing important information about mental health and wellbeing, writing mental health news and self-improvement tips daily. Taylor received her bachelor’s degree in multimedia journalism, with minors in professional writing and leadership from Virginia Tech. She is a co-author of Leaving Depression Behind: An Interactive, Choose Your Path Book and has published content on Thought Catalog, Odyssey, and The Traveling Parent.

Check out “Leaving Depression Behind: An Interactive, Choose Your Path Book” written by AJ Centore and Taylor Bennett."

Start a Relationship with An Exceptional Counselor

  • Skilled and caring professional counselors
  • Accepting all major and most insurances
  • High-touch customer service & premium benefits
  • Same- or next-day appointments
  • Ultra-flexible 23.5hr cancellations