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At Thriveworks, we believe that everyone can benefit from counseling with a skilled and caring professional. That’s why we’ve created an enrollment-based practice truly designed around our clients’ needs.
We accept your insurance just like a regular counseling center, but you get much more. Experience high-touch customer service, expert-level providers, premium benefits, and technologies that help you get the most out of your sessions.
Thriveworks | Typical Counseling Practice | |
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Offices open early and late | ||
Same- or next-day appointments | ||
Appointments start on time | Unlikely | |
Care at 100+ locations | ||
Phone access to your provider between sessions | ||
Email access to your provider between sessions | ||
Providers that accept major insurance plans | ||
Online counseling opportunities | Unlikely | |
Ask-a-coach 24hr Q&A | ||
Text support via our Success Navigator | ||
Exclusive video content | ||
Counselor-moderated community discussion | ||
Ultra-flexible 23.5hr cancellations | ||
A free e-copy of "Leaving Depression Behind" |
If your first session experience is less than stellar, we’ll work to make it right. If we can’t, we’ll refund your enrollment fee (up to one week after your session).
This is what your enrollment gets you: valuable services insurance does not cover.
Your counselor or coach is available by email to offer quick, non-medically necessary guidance (during business hours). Since many Thriveworks providers receive emails by both computer and smartphone, responses are often very prompt. This service is available to you even though it doesn’t qualify for insurance reimbursement.
Need some on-the-spot guidance? Consult with your counselor/coach by phone for non-medically necessary advice, even when you don’t have an appointment. He/she will make a best effort to be available. This service is available to you even though it doesn’t qualify for insurance reimbursement.
Thriveworks own “Dear Abby.” Have a life-improvement question? Submit it at thriveworks.com/ask-a-coach and we’ll get you an answer usually within 24 hours.
Enjoy text support with the Success Navigator. Our enrollment specialists will text you to confirm appointments and ensure that you are satisfied with your experience. Also, text us anytime for assistance with billing or canceling/rescheduling an appointment.
Get the most out of your sessions with Therapy Buddy, our mobile app with five password-protected features. Available for iPhone and Android.
Access to exclusive video content by leaders in the counseling/psychology field.
Have a life improvement question or want to encourage others? Join the discussion at thriveworks.com/community, our mental health discussion board moderated by mental health professionals.
We wrote a “choose your own adventure” style book about depression. Download your own eBook as a PDF or ePub (Kindle Edition).
We go above and beyond to provide excellent clinical and customer service.
More than 97 percent of sessions begin on time, or early.
Can’t make it in? Connect with your provider via telephone or HIPAA compliant videoconference.
Clients can schedule, or change, sessions conveniently online.
We have offices across the country, ready to help. If you relocate for work or school, it’s never been easier to transfer your care.
For common issues like depression and anxiety, we can offer most clients an appointment within 24 hours of their call to us.
Our offices are typically open from 7:30am-9pm M-F, and on weekends.
Highly trained, top rated, licensed providers.
While other premium therapists don’t accept insurance, we’re happy to be in network with many major insurance plans.
Of course, we provide free coffee and tea refreshments in our offices.
Life can sneak up on you. That’s why clients can cancel or reschedule any appointment with less than 1-days’ notice.